---
title: "How To Assign a Contact To a Team (Desktop)"
canonical: "https://resourcecenter.kenect.com/space/Messaging/42042173/How%20To%20Assign%20a%20Contact%20To%20a%20Team%20(Desktop)"
format: markdown
---
In this article, you will learn how to assign contacts to specific Teams in Kenect. Teams are a great tool to help ensure your customers are communicating with the right people within your business. To learn how to assign users to Teams, click Here. *For steps on assigning contacts to Teams on the mobile app, click Here.*

# **Assign Contacts to Existing Team on Desktop Version**

#### **Step-by-Step Guide**

#### **From the Inbox Screen**

1. From your Inbox screen, click the three vertical dots to the right of the contact's name then click 'Assign.'


![image-20240506-181243.png](media://1ae4d5d8-fb20-4a80-8f81-fd84cf71eeaf)


2. From the pop-up window, click the Teams drop-down menu to pick your intended Team. Click 'Assign' when you're finished.


![image-20240506-181253.png](media://c5772e13-fdb5-41aa-9870-3eaed0a32d34)


#### **From the Conversation**

#### 1. Find and select the conversation that needs to be assigned to a Team.


![image-20240506-181305.png](media://3568c2c7-a4ff-4134-9815-1fc4481a304e)


2. Click the three vertical dots in the top-right corner of the conversation then click 'Assign.'


![image-20240506-181317.png](media://c8b63a90-a25b-46c1-b473-a7c6730985eb)

3. From the pop-up window, click the Teams drop-down menu to pick your intended Team. Click 'Assign' when you're finished.

![image-20240506-181329.png](media://b0d7623f-bfd0-4a5b-b2de-c5c8e1803df9)

  

# **Frequently Asked Questions (FAQ)**

- **Can contacts be assigned to more than one team?**
  - No, only one team can be assigned to a contact at a time.