---
title: "How To Create A Group"
canonical: "https://resourcecenter.kenect.com/space/Messaging/41092687/How%20To%20Create%20A%20Group"
format: markdown
---
In this article, you'll learn how to create groups in Kenect. Groups are designed to help your business organize and segment contacts based on your needs or your customer needs. Creating groups is a great efficiency tool and can improve staff efficiency.

> ℹ️ *Note: You can only create groups on the desktop version of Kenect.*

Table of Contents

- [Step-by-Step Guide](#Step-by-Step)
- [Frequently Asked Questions](#FAQs)

# **Step-by-Step**

1. Navigate to the main menu and from the sidebar select “Contacts.”
  
2. Once on the contacts page, select the blue “+” icon to create a new group.
    
3. A pop-up window will appear, enter the name of your group then hit “Save.”
  1. 
    

# **FAQs**