---
title: "Login to Service AI"
canonical: "https://resourcecenter.kenect.com/space/KSH/816873517/Login%20to%20Service%20AI"
format: markdown
---
> ℹ️ **NOTE:** These steps apply to users with existing login credentials. If you are a first-time visitor logging into Kenect, you will receive an email with steps to set up your credentials. See [First Time Login to Service AI](https://heliumup.atlassian.net/wiki/spaces/KSH/pages/787316774) for more information.

To log into Service AI:

1. Open your preferred browser and navigate to [login.kenect.com](https://login.kenect.com).
2. The Kenect login window appears immediately.
3. Type the login credentials in the designated fields.
4. Select **Login**.
5. A successful login redirect the browser to the Kenect home page.
6. Select the Service AI link in the navigation pane.
7. Select **Launch Kenect Service AI**.
8. The Service AI home page appears as shown in the following example.