---
title: "DealerVault Integration Details"
canonical: "https://resourcecenter.kenect.com/space/Integratio/42828304/DealerVault%20Integration%20Details"
format: markdown
---
## **Who Is DealerVault?**

### DealerVault is a Major Automotive Industry Partner. They are a Third-Party System that acts as an intermediary between 35+ other DMS Systems and Kenect!

 

#### **How Does It Work?**

DealerVault is capable of gathering data from a variety of DMS options in the automotive industry, adjusting that data to one of a few standardized formats (for example sales files for sales transactions), and then sending that data to Kenect once per day. Therefore, the connection to the DMS options is reliant on first having the DMS connect to DealerVault if it isn't already. Customers ***must*** sign up with DealerVault to use any of the following integrations. There may be a cost to first integrate the DMS with DealerVault. ***Please reference the DMS specific article for any known details.***

 

#### **Possible Features**

-Contact Sync

-Automated Texting (Texts sent from Kenect)

 

#### **DealerVault Partners**

We will be offering Integrations with the following DMS’: (*For Additional details on the DMS click on the name)*

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# **Frequently Asked Questions (FAQs)**

- **What if I need to contact DealerVault for support?**
  - To contact DealerVault: Contact [dianna.hudson@authenticom.com](mailto:dianna.hudson@authenticom.com) (*Note: Please do not include Dianna in outbound communication to customers regarding DealerVault, she is meant to be an internal resource. In some certain circumstances, with her permission, you can include her in customer communication.*
- **Is DiS supported for US dealers?**
  - No. At this time Only for Canadians dealers and their roadmap does not include adding the US any time soon.
- **Why don’t all contacts sync into Kenect from the chosen DMS?**
  - We do not perform full historic contact syncs with DealerVault. At MAXIMUM we can receive 30 days prior. If a full list of contacts is desired, the customer will need to upload the contact list MANUALLY via .csv upload. After that point, all NEW contacts should sync.